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returns & exchanges

Please note: We are now charging a $5 Restocking Fee for all returns.
This fee will be deducted from your refund when we process your return or exchange.

We will gladly accept returns or exchanges on full priced items returned in their original unworn, unwashed condition with all tags intact. Returns must be initiated within 10 days of verified delivery date of online order. 

Start My Return

returns & exchanges

Please note: We are now charging a $5 Restocking Fee for all returns. This fee will be deducted from your refund when we process your return or exchange. We will gladly accept returns or exchanges on full priced items returned in their original unworn, unwashed condition with all tags intact. Returns must be initiated within 10 days of verified delivery date of online order. 

Start My Return

Only full-priced items are available for return. All sale items are final sale 

Items must be in their original unworn, unwashed condition with all tags intact

All shipping & handling charges are non-refundable

Undergarments, fine jewelry, special orders & one of a kind pieces are final sale

Perch Return Policy

Please note: We are now charging a $5 Restocking Fee for all returns. This fee will be deducted from your refund when we process your return or exchange. We will gladly accept returns or exchanges on full priced items returned in their original unworn, unwashed condition with all tags intact. Returns must be initiated within 10 days of verified delivery date of online order.

• Shipping and handling charges are not refundable.
• All sale items are final sale and not eligible for return, exchange or store credit.
• We do not accept returns of swimwear and undergarments.
• All special orders, custom and one of a kind pieces are final sale.
• Online orders may be returned to any store location within the approved return window.
• Purchases made prior to sale markdowns are not eligible for a price adjustment.
• Promotional discounts cannot be applied to a “Final Sale” purchase.
• Promotional codes must be applied at time of checkout and cannot be retroactively applied.


Perch is unable to accommodate requests to price match other retailers or offer price adjustments once an order has been placed via our website.  

Perch Return Policy

Please note: We are now charging a $5 Restocking Fee for all returns. This fee will be deducted from your refund when we process your return or exchange. We will gladly accept returns or exchanges on full priced items returned in their original unworn, unwashed condition with all tags intact. Returns must be initiated within 10 days of verified delivery date of online order.

• Shipping and handling charges are not refundable.
• All sale items are final sale and not eligible for return, exchange or store credit.
• We do not accept returns of swimwear and undergarments.
• All special orders, custom and one of a kind pieces are final sale.
• Online orders may be returned to any store location within the approved return window.
• Purchases made prior to sale markdowns are not eligible for a price adjustment.
• Promotional discounts cannot be applied to a “Final Sale” purchase.
• Promotional codes must be applied at time of checkout and cannot be retroactively applied.


Perch is unable to accommodate requests to price match other retailers or offer price adjustments once an order has been placed via our website.  

HAVE A QUESTION ABOUT YOUR RETURN? CONTACT US BELOW!